Q: How much do you charge for your services?
A: NOTHING - I love this part!
I help you plan a fabulous, stress-free vacation, assist you in case of issues, and you often pay less or receive more perks than if you booked on your own… all without charging you fees. It’s a win-win-win!
Q: Then how do you get paid?
A: I get paid a commission by whichever cruise line or resort you book, after you travel.
I am not paid by the hour, so I only receive compensation for my time when you reserve your trip through me and after you complete your vacation.
Q: Why do I need a travel agent?
A: While you may book your vacation on your own, I truly believe you have an enhanced experience when using a travel agent.
From start to finish, you have an experienced professional personalizing your vacation to meet YOUR needs, wants, and budget.
I check in with you multiple times before you travel to help prepare you for your vacation and make the most of your journey. Then, I am available as support while you travel to step in if you need assistance with flights, a tour, hotel issues, and more.
Once you return, I listen to your feedback, both positive and negative, to make sure your next vacation is even better!
Q: Is it cheaper if I book through you?
A: Sometimes!
Especially with Royal Caribbean and Celebrity, I often have better rates than you may find if booking directly through the cruise line. Other times, vacations are the same price as you see online, but there will be additional perks included.
In a few instances, the pricing is exactly the same. However, if you can pay the same price and receive wonderful service before, during, and after you travel, using a travel agent just makes sense!
Q: If I book on my own, do you still get paid?
A: No. If you ask for my help and then book on your own, I do not get paid for the time I spent researching your vacation.
It doesn't matter that you booked the resort or cruise I recommended; I have to reserve it.
If you find a lower price than what I quoted you (which is rare), tell me! There is often a good reason for that price difference (different room category, tax not included, etc.).
Q: I didn't book through you. Can you still help me resolve an issue?
A: I’m sorry, but no. You will need to contact the customer service number where you booked.
Q: Oh man, I wish you had reserved my vacation for me. Can we do anything about that?
A: Maybe! In some cases, you may transfer a booking that you made yourself over to me. The time frame varies by company.
For example, if you booked with Royal Caribbean or Celebrity Cruises, you may transfer a booking within 60 days of making the reservation. Disney Cruise Line or Walt Disney World within 30 days, etc.
This is possible as long as your vacation has not been paid in full, so please don’t hesitate to ask!
Q: Do you only book Disney vacations? Do you only book cruises?
A: No. Sometimes people think that I only book a certain type of vacation because that’s what I originally reserved for them.
However, I book a variety of vacation types and destinations around the world.
I plan all Disney Destinations (Walt Disney World, Disneyland, Aulani, Disney Cruise Line, Adventures by Disney), all cruise lines, all-inclusive resorts, and more - just ask!
Q: Can you book me a flight?
A: I do not book flights only. However, I do book flights as a service when you have already reserved a cruise or vacation package with me.
Q: Is training required to be a travel agent?
A: Technically, no. There are no regulations in the travel industry requiring training to operate a travel business.
However, I believe it’s important, for both my sake and yours.
Therefore, I am a Verified Travel Advisor with ASTA (American Society for Travel Agents), an Elite Cruise Counsellor with CLIA (Cruise Line Industry Association) and have completed training with over a dozen major cruise lines.
It is my joy and honor helping you create wonderful memories with your family. Thank you for your trust in me and for your referrals. I look forward to helping you with many fabulous adventures in the years ahead.
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